Frequently Asked Questions

Zhenghe is a global network accelerator. It routes your traffic through optimized paths to reduce latency and improve connection stability across multiple regions worldwide.

Any app or service — web browsing, streaming, video calls, messaging, cloud tools, and more. It works at the network level across all your traffic.

iOS, Android, Windows, macOS, and Linux. One account covers all your devices.

About five minutes. Sign up, download the client app, import your config, and connect.

Subscriptions renew monthly with a data reset. Data packs are one-time purchases that never expire — use them until the data runs out.

Yes, we offer a fair refund policy. Contact support through the help center.